Legal Notices

As far as The Shop is concerned, the contract is formed once the Customer has validated the order and proceeded to the payment of the order. 
The transaction is confirmed by email.

Privacy Policy

The information and data collected by the Company are necessary for the management of orders and commercial relations.
It may be transmitted to companies that contribute to these relations such as those responsible for the execution of services and orders for their management, execution, delivery, processing and payment. This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations and to enable the Company to improve and personalise the services offered and the information sent.
Finally, with the Client's consent, they may be transmitted to the partners of LE THE CHIC.
In accordance with the French Data Protection Act, Clients have the right to access, rectify and delete personal data concerning them. The Client should write to, indicating his surname, first name, e-mail address and client reference.
The Company reserves the right to use the statistics provided by the questionnaires filled in by the Clients in order to improve its service and that of the partner brands.

Refund policy

In addition to the hypotheses of retraction (cf. article 10), the Customer has the possibility of requesting the return of a Thé Chic tea box up to 7 days after its reception, by indicating it by email to this address
With regard to purchases made on the Shop, the return can also only be made in the case of a defective or missing product which will be replaced within the limits of available stocks or by a similar equivalent product under the conditions of article 12 below.
The return will be subject to the Company's prior agreement by email to the Client. The return must be made within 7 days of the Company's agreement. The return is made at the Customer's expense and risk. The product purchased on The Boutique must be returned in its original packaging with all the products to the following address: Thé Chic, 10 rue de la Paix, 75002 Paris. The Customer must have a proof of receipt stamped.

Shipping policy

Deliveries are made in the European Union, the United States and Canada. The delivery address is provided by the Client at checkout. The Company shall not be held responsible for any possible error in the data provided.
Deliveries are made by an intermediary service provider of the Company. Delivery times are indicative. The Company shall not be held responsible for the late delivery.
The Company shall not be held responsible for the non-receiving of a purchase by the client.

The purpose of these general terms and conditions of sale is to apply to any person making a purchase from "The Shop" available on the website
They thus apply, without restriction or reservation, to all sales of products and services offered by the Company on its website or any other website operated by the Company.
Any purchase made on the website or any other website operated by the Company implies acceptance of these general terms and conditions, which the Client acknowledges having read, understood and accepted in full knowledge of the facts. The Client also acknowledges having had the opportunity to download and print them.
The Clients declare that they are of legal age and capable of contracting.

Legal information relating to the website

The website is published by the simplified joint stock company Le Thé Chic SAS (hereafter "the Company") with a share capital of 500 euros, whose registered office is located at 10 rue de la Paix 75002 Paris, registered in the Paris Trade and Companies Register under number 839 764 867 R.C.S Paris. The intra-community VAT number is FR 40 839764867.
All the content of the website (illustrations, photos, articles, product descriptions, comments, etc.) is protected under intellectual property law. Any reproduction is strictly forbidden without prior agreement from the Company.
To contact the Company or the website, you can send an e-mail to the following address:

Services provided by the Company

The Company offers on its website various services related to tea and infusions.
The site(s) operated by the Company are in principle accessible 24 hours a day, 7 days a week, except in the event of interruption, whether scheduled or not, for maintenance purposes or in the event of force majeure. As the Company is subject to an obligation of means, it cannot be held responsible for any damage, whatever its nature, resulting from the unavailability of the site.
In the event of a problem, the Company undertakes to make every effort to restore access to the site(s) as quickly as possible. The interruption of this access cannot give rise to compensation.