General Terms And Conditions
GENERAL CONDITIONS OF SALE
1. Legal notice relating to the internet site
The website www.lethechic.com is published by the simplified joint stock company with The Tea Chic SAS (hereinafter the " Company ") with a registered capital of 500 euros, whose head office is located at 7 rue de la Paix 75002 Paris, registered with the registry of Trade and Companies of Paris under number 839 764 867 R. C. S Paris. The intra-community VAT number is FR 40 839764867.
All content of the website www.lethechic.com (illustration, photo, articles, product descriptions, comments,...) is protected as intellectual property. Any reproduction is strictly prohibited without prior consent of the Company.
To contact the Company or the site www.lethechic.com you can send an e-mail to the following address : contact@lethechic.com
2. Purpose of the terms and conditions of sale
The present general conditions of sale are intended to govern the contractual relationship between the Company and any person purchasing a subscription on the website www.lethechic.com or any other site that would be operated by the Company (hereinafter " the Client ").
They finally apply to any person making a purchase on "The Shop" which is available on the website www.lethechic.com.
They apply, without restriction nor reserve, to all sales of products and services offered by the Company on its website www.lethechic.com or any other internet site operated by the Company.
All purchases made and any subscription on the website www.lethechic.com or any other internet site operated by the Company implies the acceptance of these general conditions, which the Customer acknowledges having read, understood, and accepted in full knowledge of the facts. He also acknowledges having had the opportunity to download and print.
The Client declares to be of age and capable of contracting.
3. Services provided by the Company
The Company offers on its website www.lethechic.com different services around the tea and infusions.
The site(s) operated by the Company are in principle available 24/24h, 7d/7, except interruption, scheduled or not, for the purposes of their maintenance or in cases of force majeure. Being de facto subject to a best efforts obligation, the Company shall not be held responsible for any damage, of whatever nature, resulting from unavailability of the website.
In the event of a problem, the Company undertakes to make every effort to restore access to(x) website(s) as soon as possible. The interruption of that access can give rise to compensation.
In the context of subscriptions, once a month during the summer beginning in the summer of 2018, the Company sends its Customers a box containing teas and infusions in order to allow customers to taste, discover and test of teas.
The box the Tea Chic is delivered in France in the Client's home or place of work. No shipping outside that territory is not expected. The client attests to be informed by this and may in no case claim a compensation for the breach of this clause.
It is expressly agreed that the Company reserves the right to suspend the service sending the box to The Tea Chic for a month, for whatever reason, that it will not have to tell the Client. In such a case, the Client having subscribed to a monthly subscription will not be charged for the month in question the amount of the box, The Tea Chic.
In the framework of the Shop, the Company sells a variety of products around the theme of tea, outside the subscription.
4. Conclusion of a contract between the Customer and the Company
To be able to take advantage of the services provided by the Company and purchase a subscription, the Customer must fill out an online questionnaire available on the website www.lethechic.com. If the information disclosed by the Customer is erroneous or inaccurate, the Company may not be held responsible and does not compensate the harm resulting from it.
The subscription contract concluded between the Customer and the Company is valid when the payment has been made (or the flow rate of the first month in respect of the monthly subscription), which gives rise to a confirmation by e-mail. In the absence of confirmation by email, no subscription will be taken into account and the liability of the Company shall in no way be held responsible.
The Company reserves the right to suspend or cancel any subscription in case of payment default, payment incident or fraud or attempted fraud. In such a case, the Customer will not be entitled to any compensation.
In regards to The Shop, the contract is formed once the Customer has validated the order and process the payment thereof. The transaction gives rise to a confirmation email.
The different subscription packages
The services provided by the Company are available to the Client according to multiple subscription packages.
In all cases, the Client may subscribe to for himself, in his own name or offer a subscription to a third party.
In the case of a gift offered to a third party, the Customer may request (in the " Offer ") or the sending of an email to the third party, of which he will be given the contact details with a code to activate, or the mailing to the third party, of which he has provided the postal address, a physical map, it being observed that the price of the one and the other options are different.
Each subscription is confirmed by email to the Customer. In the absence of confirmation by email, no subscription will be taken into account and the liability of the Company shall in no way be held responsible.
Monthly subscription
When the Customer chooses to subscribe to a monthly subscription, it receives all the months in a box The Tea Chic, without limitation in time until one or the other party decides to terminate the contract.
So, it is a contract of indefinite duration.
The Client undertakes to pay the price of his subscription every month.
The Customer is charged every month the amount of subscription. The flow during the month preceding the shipment of the box, The Tea Chic of the following month. For example, the Client is collected around September 20, to receive a box of The Tea Chic in the month of October.
The Client may at any time terminate the subscription in the framework of the conditions foreseen in the article " unsubscribe ". It is noted that, to be taken into account from the following month (that is to say that the box The Tea Chic of the following month is not paid or addressed), the unsubscribe must take place before the 18th of the current month.
The order placed each month in the performance of this contract is final from the moment payment has been made.
The customer has the right of withdrawal provided for in article 10 of these General Conditions of Sale only once, during the initial subscription of the subscription : it may exercise within fourteen days of the receipt by him of the first box Tea Chic delivered in performance of the contract.
It is expressly agreed that the Company reserves the right to suspend the service of sending The Tea Chic for a month. In this case, the Customer will not be charged the cost of the box, The Tea, Chic not delivered. The Company will not be held liable for the damage suffered by the Customer.
5. Termination of the contract concluded between the Company and the Customer
In the framework of the monthly subscription
The Customer may terminate its subscription at any time and without prior notice between the 22 of the month "n-2" and before the 18 of the month "n-1" for the termination to take effect as of month " n ". For example, if the Customer does not wish to receive the box the Tea Chic, it has between 22 September and 18 October (included) to opt-out and not receive the box the Tea Chic of the month of November.
If the box the Tea Chic has been paid, it will be sent.
To terminate the agreement binding to the Company, the Customer must click on the corresponding link in his personal account on the website of the Company.
The termination will be confirmed by email.
6. Content of the box, the Tea Chic
The Client receives teas and one or more infusions for a tasting of 1 month. The Company is likely to change at any time the products and services offered for sale on its Website, without prejudice to the subscriptions made by The Client.
The principle of the box the Tea Chic is to receive a box of surprise. The website www.lethechic.com gives an idea of the type of received products – tea and infusions.
The products are conform to French legislation in force. The photographs, graphics and descriptions of products offered for sale, both by subscription and via The Shop, are only indicative and not binding on the Company.
The company's Tea Chic is not the manufacturer of all the products included in the box the Tea Chic.
7. Price of the box, the Tea and Chic products sold in the shop
The selling price of the products and services listed on the site www.lethechic.com are indicated in Euros all taxes included, it being understood that the products ordered are invoiced at the prices and taxes in force at the time of registration of the order.
The selling price of the products and services may be modified by the Company from time to time but this change will have no influence on the monthly subscriptions already being purchased, for which the Client will continue to receive the rate in effect on the date of the subscription.
The payment is made via a credit card. The Company will not be held responsible for any fraudulent use of a credit card.
It is up to the Customer to save and print his payment certificate if he wishes to retain the bank details concerning their transaction.
The offers are valid within the limit of stocks available.
8. Terms of delivery
The deliveries are made exclusively in France. The delivery address provided by the Customer during the subscription. Any error possible referral cannot liability of the Company.
Deliveries are made by an intermediary service provider of the Company. The delivery times are indicative. The Company will not be held responsible for any consequences due to delayed delivery.
If the Client wishes to change the address of delivery in the context of a subscription, it must inform the Company no later than the 15th of the month preceding the month in question by changing his information on his personal account.
The Company will not be held responsible for non-receipt of a purchase. Its liability is in any event limited to the monthly value of the subscription.
9. Return
In addition to the assumptions of withdrawal (see article 10), the Customer has the possibility to request the return of the box, the Tea Chic up to 7 days after its receipt, as indicated by e-mail to this address contact@lethechic.com.
It is to be understood that the Customer agrees to receive a box surprise, the return can be done only if the product is defective or missing which will be replaced within the limit of stocks available, or a similar product equivalent, in the conditions of article 12 below.
In relation to purchases made on the Store, the return can also be done in the case of a defective product or missing will be replaced within the limit of stocks available, or a similar product equivalent in the terms and conditions of article 12 below.
The return will give rise to an express consent of the Company by email to the Customer. The return must be made within 7 days of the agreement of the Company. The return is at the expense and risk of the Client. The box the Tea Chic or the product purchased on The Shop must be returned in its original packaging with all of the products forming its contents to the address according to The box the Tea Chic, 8 rue des jeuneurs, 75002 Paris, france. The Customer must stamp a proof of deposit.
10. Withdrawal
In accordance with the provisions of the consumer Code, the Customer are the quality consumer has a period of 14 calendar days from the date of receipt of his order to return at its expense the box the Tea Chic and get a refund, without having to justify the reasons for the withdrawal. To do this, the Customer must send a registered mail to The box the Tea Chic SAS with acknowledgement of receipt, at 8 rue des jeuneurs, 75002 PARIS, france ;
The Client may (but not mandatory) to use the withdrawal form set out at the end of these General Conditions of Sale.
The box the Tea Chic original will be returned to the Company at the same address at the Customer's expense, within 14 days from the day on which the Customer has notified its decision to withdraw from the contract. The costs of the return are the responsibility of the Customer.
The Customer will be refunded the corresponding amount (including the shipping costs paid by him during the subscription of the order, with the exception, if any, of additional costs resulting from the fact that you have chosen, if that is the case, a mode of delivery other than the less expensive standard delivery offered) in a period of 14 days from the receipt of the return (or until the Customer has provided proof of shipment of its products, whichever of the first of these facts), using the same means of payment used by the Customer during the validation of the order, unless the Customer's agreement.
11. Deactivation of a customer account
The non-compliance of these General Conditions of Sale, of any incident of payment, delivery of false information or acts in a manner contrary to the interests of The box, the Tea Chic will result in the temporary or permanent suspension of a customer's account.
12. Responsibility
The Company declines any responsibility in case of injury or property damage caused by the use of the products purchased on the Store or contained in the box the Tea Chic, in the measure in which it is stated that it is not the manufacturer of the products sold and therefore cannot be held of any responsibility under articles 1386-1 and following of the civil Code. In such a case, the sole responsibility of the manufacturer of the defective product could be sought by the consumer.
In accordance with article L. 217-4 of the consumer Code, The Company is required to deliver goods in conformity with the contract and answers defects of conformity at the issue. According to article L. 217-5 of the consumer Code : to conform To the contract, the property must : 1. be clean with the usually awaited use of a similar good and, if applicable : – correspond to the description given by the seller and possess the qualities that the seller presented to the buyer as a sample or model ; – present the qualities that a purchaser can legitimately expect given the public statements made by the seller, the producer or his representative, particularly in advertising or labelling ; 2. or present the characteristics defined by mutual agreement between the parties or be suitable to any special use sought by the purchaser, brought to the knowledge of the seller that the latter has accepted . The action resulting from a defect of conformity is prescribed by two years from delivery of the goods (article L. 217-12 of the consumer Code).The buyer then has the right to seek the replacement of non-conforming product.The Company is also required of the legal warranty against hidden defects affecting the products delivered and rendering them unsuitable for use in the conditions provided for in articles 1641 to 1649 of the civil Code, subject to the condition that the buyer is acting in the period of two years from the discovery of the defect (article 1648 of the civil Code). It is expressly stated that the purchaser is exempt from proof of the lack of conformity during a period of 24 months from the delivery of the goods.
The Company declines any responsibility in case of damage caused during the use of its internet site.
In the case where the liability of the Company would be demonstrated, the harm suffered by the client is limited to the amount of the order placed and paid for by the customer to the Company.
13. Computer and freedoms
The information and data collected by the Company upon any subscription of subscription are necessary for the management of orders and commercial relations.
They may be transmitted to companies that contribute to these relations such as those responsible for the execution of services and orders for their management, execution, delivery, processing and payment. These information and data are also kept for security purposes, to meet legal and regulatory obligations and to enable the Company to improve and personalise the services offered and the information addressed.
Finally, with the agreement of the Client, they can be transmitted to the partners of the company ON THE CHIC.
In accordance with the law on computing and liberties, Customers have a right of access, rectification and deletion of personal data that concern them. The Client will write to contact@lethechic.com indicating their names, surnames, e-mail address and customer reference.
The Company reserves the right to use the statistics provided through the questionnaires that Customers have filled out in order to improve its service and that of the partner brands.
14. Customer Service
For any information or question, the FAQ is available on the website www.lethechic.com.
For any specific question, the customer service is accessible by mail to the address contact@lethechic.com.
15. Transfer of rights and obligations under the contract
The Customer may not assign to a third party the contract concluded with the Company, except with the prior consent of the Company.
On the other hand, the rights and obligations of the Corporation may be assigned or transferred at any time without the prior written consent of the Client.
16. Applicable law and competent jurisdiction
The present general conditions of sale are subject to French law.
If one or several clauses of these General Sales Conditions were to be invalid in application of a law, a regulation or a final court decision, the other stipulations will retain their full force and scope.
In the case where the Customer is a merchant, any dispute relating to the execution or interpretation of these terms and Conditions will be submitted to the competent court according to the nature of the dispute of the city of Paris.
The Company reserves the right to modify these General and specific Conditions of sale at any time, without notice.
17. The amicable resolution of disputes
Any complaint must first be addressed to the service consumer of the Company, at the following address : contact@lethechic.com.
In case of failure of the claim with consumer services or the lack of response from the service within a period of two months, the consumer may submit the dispute to the opposing party to the Company to the ombudsman, whose contact details are given below, which will attempt, in all independence and impartiality, to bring the parties together in order to arrive at an amicable solution :
The ombudsman has a period of 90 days to propose an amicable solution.
The Company and the consumer remains free to accept or refuse the solution proposed by the mediator.
The costs associated with the mediation are borne by the Company.
FORM OF WITHDRAWAL
To the attention of THE TEA CHIC, 8 rue des fasters, 75002 PARIS, france / contact@lethechic.com :
I/we (*) notified/notify (*) this is my/our (*) withdrawal from the contract for the sale of the property (*)/for the provision of services (*) below :
Ordered on (*)/received on (*) :
Name of the consumer(s) :
Address of consumer(s) :
Signature of consumer(s) (only in case of notification of this form on paper) : [...] "
Date :
(*) Delete as appropriate.