Refund policy
In addition to the hypotheses of retraction (cf. article 10), the Customer has the possibility of requesting the return of a Thé Chic tea box up to 7 days after its reception, by indicating it by email to this address contact@lethechic.com.
With regard to purchases made on the Shop, the return can also only be made in the case of a defective or missing product which will be replaced within the limits of available stocks or by a similar equivalent product under the conditions of article 12 below.
The return will be subject to the Company's prior agreement by email to the Client. The return must be made within 7 days of the Company's agreement. The return is made at the Customer's expense and risk. The product purchased on The Boutique must be returned in its original packaging with all the products to the following address: Thé Chic, 10 rue de la Paix, 75002 Paris. The Customer must have a proof of receipt stamped.
With regard to purchases made on the Shop, the return can also only be made in the case of a defective or missing product which will be replaced within the limits of available stocks or by a similar equivalent product under the conditions of article 12 below.
The return will be subject to the Company's prior agreement by email to the Client. The return must be made within 7 days of the Company's agreement. The return is made at the Customer's expense and risk. The product purchased on The Boutique must be returned in its original packaging with all the products to the following address: Thé Chic, 10 rue de la Paix, 75002 Paris. The Customer must have a proof of receipt stamped.